FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Browse our FAQ library and find answers to any question you may have. Use the navigator on the right side to jump to specific sections and click on a question to view the answer.

Frequently Asked Questions

Know Your Customer (KYC)

What is KYC?
For what transactions is KYC applicable?
How can I get KYC complied?
What documents do I need to provide to get KYC complied?
I do not have a PAN; how can I invest in Mutual Funds?
I do not have an investment with DSP. Would DSP be able to help me to complete my KYC formalities?
I am now KYC complied. How can I update my KYC status in my DSP folio/s?
Can I check my KYC verification status online?
How can I change or update my tax status/ address / contact details in my KYC?

Purchase transactions

I want to make an investment with DSP Mutual Fund. What is the first step?
I have completed my KYC verification. How do I invest?
What are the various payment modes I can use to purchase a DSP Mutual Fund scheme?
What is eNACH?
How is One Time Mandate (OTM) different from eNACH?
What are the benefits of eNACH
How can I register eNACH on your website
How many banks currently support eNACH?
How long does it take to register eNACH on my folio
Do I have to pay any charges if I opt for online eNACH
Can I cancel the eNACH registered in the folio online?
My account was debited while doing an online purchase but the transaction failed? What should I do?

Redemption transactions

How can I redeem my units with DSP Mutual Fund?
Once I redeem, how soon will the redemption proceeds be credited to my bank account?
How will I receive my redemption proceeds?
I have submitted a redemption but not received my proceeds. What should I do?
What can I do if I want to change my bank details along with redemption?
What if I need funds urgently?
Is the Instant Redemption facility available in all DSP schemes?
Is there a maximum amount that I can withdraw using the Instant Redemption Facility?
Who can avail the Instant redemption facility?
How can I use the Instant Redemption facility?

Switch transactions

Can I switch my investment from one DSP scheme to another DSP scheme?
Will I be charged any load on switching?

Systematic Investment Plans [SIP]

Systematic Transfer Plans [STP]

Systematic Withdrawal Plans [SWP]

Updating your Details

Others

Know Your Customer (KYC)

What is KYC?

KYC is an acronym for 'Know Your Customer'. KYC is commonly used to describe the 'Client Identification' Process and it is a one-time requirement applicable for all Unit Holders, including Guardians and Power of Attorney holders but excludes Nominees, Minors, Kartas.

The Securities and Exchange Board of India (SEBI) has prescribed certain requirements under the Prevention of Money Laundering Act 2002 for Financial Institutions and Financial Intermediaries including Mutual Funds to 'know' their Customers. The KYC process helps prevent money laundering and other suspicious transactions.

CKYC refers to Centralized KYC (Know Your Customer) which came into effect from February 01, 2017. The main objective is to have a single platform which facilitates investors to complete their KYC only once before interacting with various entities across the financial services sector.

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For what transactions is KYC applicable?
  • New / Additional Purchases
  • Redemption
  • Switch Transactions
  • SIP/MICRO SIP Registrations
  • STP Registrations
  • DTP Registrations

For existing SIP / STP / DTP registrations, KYC norms are applicable on the date of acceptance of the request, unless specifically mentioned.

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How can I get KYC complied?

If you are an Individual Investor, you can complete your KYC process online, through our website invest.dspim.com.

  • Log in
  • Click on 'Get KYCed'
  • Enter PAN, Name, Email & Mobile
  • Verify Details
  • Upload image of PAN & Address Proof
  • Personal Details & FATCA
  • Upload Signature
  • Photo Verification & Video Recording and Submit

Alternatively, you may submit the physical form to any of our branches or CAMS Investor Service Centres near you.

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What documents do I need to provide to get KYC complied?

A detailed note on the documentation is mentioned on the application form.

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I do not have a PAN; how can I invest in Mutual Funds?

A PAN exempted KYC (PEKRN) would be needed to invest in Mutual Funds. An identity proof in lieu of PAN needs to be provided. (Refer form for the list of documents). Individuals, Minors, Sole Proprietor, Joint Holders NRIs (Not extended to PIOs & U.S. Persons and Residents of Canada) can invest with a PAN exempt KYC.

The total investment (including fresh purchase, additional purchase, switches and SIP installments) in a rolling 12 months' period or financial year i.e. April to March should not exceed Rs. 50,000 for a APN exempted KYC.

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I do not have an investment with DSP. Would DSP be able to help me to complete my KYC formalities?

KYC application needs to be mandatorily accompanied with an investment application i.e. purchase / switch/ redemption / SIP as per regulations.

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I am now KYC complied. How can I update my KYC status in my DSP folio/s?

You can send an email from your registered email ID to [email protected] or call us on 1800 208 4499 from your registered mobile number to update your KYC Status

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Can I check my KYC verification status online?

You can check your KYC status online at the websites below:

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How can I change or update my tax status/ address / contact details in my KYC?

You should intimate your change of Name/Address/Contact Details/Status/Signature etc. to a point of service (POS) of the KRA or the AMC office.

Individuals can submit a CKYC Form along with the required documents.

Non Individuals need to submit a fresh KYC form along with the required documents.

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Purchase transactions

I want to make an investment with DSP Mutual Fund. What is the first step?

You need to complete the "Know Your Customer" (KYC) verification before you can begin investing in mutual funds.

Please click here to check if you are KYC complied. If you do not have a completed KYC, you can complete your KYC online, through our website invest.dspim.com.

Once you have completed your KYC verification, you may invest using the DSP app available on the Play Store as well as on the App Store or by visiting invest.dspim.com.

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I have completed my KYC verification. How do I invest?

If you are using the DSP App:

  1. Please log-in to your account
  2. Click on invest
  3. Choose the scheme you wish to invest in
  4. Click on Lumpsum or SIP
  5. Enter the amount
  6. Click to continue

If you are using the DSP Website:

  1. Please log-in to your account
  2. Click on new transaction
  3. Click on invest
  4. Select folio number
  5. Select scheme
  6. Enter amount
  7. Select the payment mode through which you wish to purchase
  8. Review your purchase
  9. Proceed to pay

Alternatively, you may submit the physical form to any of our branches or CAMS Investor Service Centres near you.

If you are a MF Distributor and looking to initiate a purchase on behalf of your investor, you may do so using our IFAXpress App or the IFAXpress website ifaxpress.dspim.com.

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What are the various payment modes I can use to purchase a DSP Mutual Fund scheme?

a. eNACH (NACH = National Automated Clearing House)
b. Cheque: Cheque should made out to "DSP Mutual Fund Collection Account"
c. Funds Transfer or RTGS/NEFT: Our bank details will be shared on request
d. UPI (UPI = Unified Payments Interface)
e. One Time Mandate

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What is eNACH?

eNACH, also known as 'One Time Mandate' is a one-time online registration process that allows you to seamlessly initiate all future investments with DSP in a completely digital manner.

It is a completely paperless process that lets you authorize your bank to debit your account up to a certain limit that you set up yourself.

This debit will happen through National Automated Clearing House (NACH) created by National Payments Corporation of India (NPCI), which is set up under a mandate from the Reserve Bank of India in 2008.

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How is One Time Mandate (OTM) different from eNACH?

Both are essentially the same. However, OTM is registered via a physical form and eNACH is registered online through our website dspim.com

Most investors prefer eNACH as it is paperless and therefore very convenient.

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What are the benefits of eNACH

• Make a purchase or register a SIP without the hassle of writing cheques or bank transfers.
• Register a SIP just 5 days after eNACH is registered in your folio.
• It is available for investing in all open ended schemes of DSP Mutual Fund (except DSP Liquid ETF)

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How can I register eNACH on your website
  1. Log-in to your account on invest.dspim.com
  2. Click on Register eNACH
  3. Enter your bank details
  4. Enter the OTP
  5. Done!
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How many banks currently support eNACH?

34 Banks (authorized by NPCI) currently support eNACH. Here is a list for your quick reference:

S.No. BANK NAME
1.    Andhra Bank
2.   AU Small Finance Bank
3.   Axis Bank Ltd
4.   Bank of Baroda
5.   Bank of Maharashtra
6.   Canara Bank
7.   Central Bank of India
8.   City Union Bank
9.   Deutsche Bank AG
10.   Development Credit Bank Ltd
11.   Dhanlaxmi Bank Ltd
12.   Equitas Small Finance Bank Ltd
13.   Federal Bank Ltd
14.   HDFC Bank Ltd
15.   ICICI Bank Ltd
16.   IDBI Bank Ltd
17.   IDFC Bank Ltd
18.   Indian Overseas Bank
19.   IndusInd Bank
20.   Karnataka Bank Ltd
21.   Kotak Mahindra Bank Ltd
22.   Oriental Bank of Commerce.
23.   Paytm Payments Bank Ltd
24.   Prime Cooperative Bank Ltd
25.   Punjab National Bank
26.   Ratnakar Bank Ltd
27.   South Indian Bank Ltd
28.   Standard Chartered Bank Ltd
29.   State Bank of India
30.   Tamilnad Mercantile Bank Ltd
31.   The Cosmos Coop Bank Ltd
32.   Union Bank of India
33.   Yes Bank
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How long does it take to register eNACH on my folio

In most cases, eNACH is registered in two working days from the date of registration. Once the eNACH Bank is registered on your folio, an e-mail and SMS confirmation will be sent to you on your registered details.

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Do I have to pay any charges if I opt for online eNACH

No, there are no charges.

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Can I cancel the eNACH registered in the folio online?

Yes. You can cancel the eNACH online however cancellation will be allowed only if there are no underlying active SIPs linked to that eNACH. Please click on new.camsonline.com/Investors/Service-requests/eNACH-eMandate/eNACH-OTM-Cancellation/_yBwmB9T9OWY_bTCTLR6Og== to cancel the eNACH

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My account was debited while doing an online purchase but the transaction failed? What should I do?

First, don’t worry. This usually happens because of a payment failure at your bank’s end or at times even due to poor internet connectivity.

Rest assured, if your account has been debited, we will definitely allot you the units after receiving a confirmation from your bank.

If your units are not allotted within 2-3 days, please email us at [email protected] or call us on 18002084499.

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Redemption transactions

How can I redeem my units with DSP Mutual Fund?

You may redeem your units using our App available on the Play Store as well as on the App Store or by visiting invest.dspim.com
If you are using the DSP App:

  1. Please log-in
  2. Click on redeem
  3. Choose the scheme you wish to redeem from
  4. Enter units or amount
  5. Click on continue

If you are using the DSP Website:

  1. Please log in to your account
  2. Click on new transaction
  3. Click on redeem
  4. Select the scheme
  5. Enter the amount or units
  6. Click on review redemption
  7. Click on confirm

Alternatively, if you still prefer to do things old school, you may submit a transaction form to any of our branches or at any CAMS Investor Service Centres near you. You may also call us on our toll free no. 1800 208 4499.

If you are a MF Distributor and looking to initiate a redemption on behalf of your investor, you may do so using our IFAXpress App or the website ifaxpress.dspim.com.

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Once I redeem, how soon will the redemption proceeds be credited to my bank account?

Your funds will usually be credited to your registered bank account within 1-5 business days depending on the scheme you have redeemed from.

• Liquid/Fixed Income schemes: T+1
• Equity & Hybrid Schemes: T+3
• International/ Fund of Fund schemes: T+5

'T' here stands for transaction day (So 'T +1' means 1 day after the day you made the transaction). 'Business Day' is a day other than Saturday and Sunday or a day on which the Banks in Mumbai or BSE/NSE/RBI are closed.

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How will I receive my redemption proceeds?

The redemption proceeds are paid directly to your registered bank account through RTGS/NEFT, provided we have your complete core banking account details.

In the absence of core banking account details, a cheque will be sent to your registered address. Please ensure you have your correct/latest address updated with us.

Also, to get your redemption proceeds on time, we request you to verify your bank details by creating an account on our App, available on the Play Store as well as on the App Store or by visiting invest.dspim.com.

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I have submitted a redemption but not received my proceeds. What should I do?

If there are non-business days after you placed the redemption request, or if the redemption has been done post cut off, there may be a delay of 1-2 days in receiving your redemption proceeds.

The payout mechanism (RTGS/NEFT or cheque) is mentioned on your account statement. We always endeavour to transfer the redemption proceeds to your registered bank account or to send the cheque as per the above mentioned payout cycle.

If it’s been 3-4 business days since you placed your redemption request and you still haven’t received the funds, please call us on 18002084499 or write to us on [email protected].

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What can I do if I want to change my bank details along with redemption?

Unfortunately, this is not possible in one single step. As per regulations, a change of bank mandate request and a redemption request cannot be processed together. There has to be a gap of 10 days between these two specific requests. This regulatory gap is for your own protection, to reduce fraud and other related operational risks.

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What if I need funds urgently?

We have an ‘Instant Redemption’ facility where we endeavour to send the redemption proceeds to your registered bank account instantly at the time we receive your Instant Redemption request. We use the Immediate Payment Service (IMPS) provided by various banks to manage this and this service is available on all days, at all points of time.

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Is the Instant Redemption facility available in all DSP schemes?

This facility is available only in DSP Liquidity Fund (Growth).

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Is there a maximum amount that I can withdraw using the Instant Redemption Facility?

You can withdraw a maximum of Rs. 50,000 or the redeemable balance from your investment in DSP Liquidity Fund, whichever is lower. The minimum redemption limit is Rs. 100.

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Who can avail the Instant redemption facility?

This facility is available to all investors, except NRIs. Your complete bank account details along with core bank account details must be registered with your account in order to use this facility.

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How can I use the Instant Redemption facility?

The Instant Redemption Facility is available on the DSP App as well as from our website invest.dspim.com.

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Switch transactions

Can I switch my investment from one DSP scheme to another DSP scheme?

Yes, you may switch your investment using our DSP App available on the Play Store as well as on the App Store or by visiting invest.dspim.com
If you are using the DSP App:

  1. Please log in
  2. Click on switch
  3. Choose the scheme you wish to switch from
  4. Click on continue
  5. Select the scheme you want to switch into
  6. Enter units or amount
  7. Click on continue to confirm the transaction

If you are using the DSP Website:

  1. Please log-in to your account
  2. Click on new transaction
  3. Click on switch
  4. Select the switch out scheme
  5. Select the switch in scheme
  6. Enter the amount or units
  7. Click on review switch
  8. Click on confirm

Alternatively, if you still prefer to do things old school, you may submit a transaction form to any of our branches or at any CAMS Investor Service Centres near you. You may also call us on our toll free no. 1800 208 4499.

If you are a MF Distributor and are looking to initiate a switch on behalf of your investor, you may do so using our IFAXpress App or the website ifaxpress.dspim.com.

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Will I be charged any load on switching?

A switch from one scheme to the other is treated as a redemption from the switch-out scheme and a purchase into the switch-in scheme. Relevant entry or exit loads will apply.

All scheme loads and relevant information is available on any scheme page on our App or our website.

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Systematic Investment Plans [SIP]

General Questions

How can I start an S.I.P. in any scheme of DSP Mutual fund?

We’re so glad you asked- it is a great decision to start an SIP! This disciplined way of investing regularly helps you aim to build wealth, step by step, over a long period of time. You can start with as little as Rs.500 per installment and try to benefit from the power of compounding & cost averaging. To learn more about SIPs please view this video.

Mentioned below are a few easy ways you can start a SIP with us. Of course this means you are KYC compliant. If not, click here.

  1. Register for eNACH or One Time Mandate (one-time online registration process that will enable you to invest with DSP digitally. It will take up to 2 business days to initiate your first SIP transaction post registration)

  2. Log in to invest.dspim.com:
    a. Log in or Create an Account
    b. Click New Transaction
    c. Click Purchase or SIP
    d. Click Select or Create a Folio
    e. Add Scheme
    f. Add Amount, Frequency, Installment Date, SIP Tenure
    g. Select payment mode
    h. Specify plan & Distributor details
    i. Review & Confirm SIP

  3. You can also start a SIP from our App. Download it from the Play Store or from the App Store.
    a. Log in
    b. Click on Systematic Plans
    c. Start SIP
    d. Add a Scheme
    e. Enter Amount
    f. Frequency
    g. Start and End date
    h. Select payment mode

  4. You can also start a SIP by submitting this SIP form at any of our Branches or at any CAMS Investor Service Centres.

If you are an existing investor with OTM already registered, you can start a SIP by

  1. Sending an SMS to +91 92662 77288. Please use the appropriate SMS Formats.
  2. Calling our contact centre on 1800 208 4499
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What is the appropriate time to start an SIP?

Now is the right time to start- don't wait for markets to fall or rise, as they are unpredictable. So first thing- don't delay.

Remember that SIPs allow you to invest regularly and gradually, with the aim of building wealth in a disciplined manner, over time.

By investing via SIPs, you could benefit whether the markets go up or down. Here’s how this works.

In order to create wealth and have a good investment experience, we strongly recommend remaining invested for a long period of time - while 5 years seems like a good holding period, 10 years or longer is even better. This long-term commitment will mean you won't get worried by short-term volatility and will give your investment a better chance to do well for you over time.

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Which is the best DSP scheme to start SIP

Always remember that there is no 'best scheme' whether at DSP or at another AMC, only the scheme 'right for your objective'.

You need to plan your individualized investment journey based on your personal objectives and risk profile- there is no one-size-fits all approach. What's right for others may not be right for you, so you really would need to speak with an expert mutual funds distributor who can understand your requirements, discuss your risk profile and recommend the right set of products to you.

Please also spend some time understanding the various products in our stable here. This will help you take a better, more informed decision whether you invest directly or via an expert MF distributor.

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What is the minimum amount with which I can start a SIP

You can start a SIP in a DSP scheme with as little as Rs.500/- per instalment.

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What frequency should I choose to start a SIP?

You can choose either a monthly or a quarterly option to start your SIP.

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What is the choice of dates for SIP?

A SIP can be registered for any date in a given month, the choice is yours.

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Are there a minimum number of instalments that I need to choose for starting a SIP?

Yes, the minimum number of instalments is 12. Only in DSP Tax Saver Fund, you can register a SIP of 6 instalments (even though your investment will be locked-in for 3 years since this fund is an Equity Linked Savings Scheme).

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What will happen if an end date on the SIP form is not specified

If you do not specify the SIP end date on the application form, the SIP will be treated as '‘perpetual'. Which is actually a good thing for most investors- in fact, we recommend this!

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Are there any or entry or exit loads for SIP investments?

There is no entry load for investments in mutual funds. An exit load will be charged for the specific scheme as per the applicable load structure at the time of registering the SIP.

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How can I cancel my SIP?

Instead of canceling your SIP, you can choose to pause it with our 'SIP Pause' Facility. This allows you to stop SIP installments for a certain period and then restart the SIP again at a later date.

If you still want to go ahead with your SIP cancellation, you can:

  • Visit invest.dspim.com
    a) Login or Create your account
    b) Select ‘Systematic Plans’
    c) Select the scheme in which you want to cancel your SIP
    d) Choose Cancel SIP from the dropdown
  • Download the DSP Mutual Fund App from the Play Store or from the App Store
    a) Log in
    b) Systematic Plans
    c) Select scheme you want to cancel
    d) Choose Cancel SIP from the dropdown
  • Call our contact centre on 1800 208 4499
  • Send an email from your registered email ID to [email protected]
  • You can also submit SIP Cancellation form at any of our Branches or at CAMS Investor Service Centres.
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Can I cancel the OTM registered in the folio online?

Yes. You can cancel the OTM online however cancellation will be allowed only if there are no underlying active SIPs linked to that OTM. Please click on new.camsonline.com/Investors/Service-requests/eNACH-eMandate/eNACH-OTM-Cancellation to cancel the OTM

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I need to modify my SIP, how can I do it

You can modify the scheme, date, tenor and amount details in the following ways:

  • Online via invest.dspim.com:
    o Log in or Create your account
    o Systematic Plans
    o Select Scheme
    o Select scheme you want to modify
    o Choose Modify SIP from the dropdown
  • Download the DSP Mutual Fund App from the Play Store or from the App Store.
    o Log in
    o Systematic Plans
    o Select scheme you want to modify
    o Choose Modify SIP from the dropdown
  • You can also submit a SIP Change form to any of our Branches or at CAMS Investor Service Centres. Additionally, you can modify SIP bank by submitting this form.

For any modification to take place, it should be submitted 10 days prior to the next SIP date except for change of bank which may take up to 30 days.

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SIP Top up Facility

What is a SIP top up facility?

A SIP Top-Up is an option that allows you to increase your contribution / instalment in a SIP at predetermined intervals by a fixed amount during the tenure of your SIP.

The SIP Top-Up feature helps you start with a small amount and gradually increase the amount you invest with time. This will not only add to your initial principal, but will also help you stay with a long-term, disciplined approach to investing.

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At what frequency can I do a SIP Top-Up

You can choose either a half-yearly or a yearly top-up option.

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When can I top up my SIP

A Top-Up Facility has to be opted-in at the time of your SIP registration.

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SIP Pause Facility

What is the 'SIP Pause' Facility

SIP Pause Facility allows you to pause your SIP installments for a certain period and then restart the SIP again at a later date, instead of cancelling your SIP. The feature helps investors who may have a temporary shortage of funds in their bank account for any reason.

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How can I pause my SIP

You can pause SIPs in your folio by these options:

  • Visit invest.dspim.com :
    o Login
    o Systematic Plans
    o Select 'SIP Pause' from the drop down of the respective scheme
    o Select Date and Number of instalments
    o Submit

  • Download the DSP Mutual Fund App from the Play Store or from the App Store.
    o Main menu
    o Go to Systematic Plans
    o Select 'SIP Pause' from the drop down of the respective scheme
    o Select Date and Number of instalments
    o Review and Submit

  • You can also submit a signed SIP Change Request Form at any of our Branches or at CAMS Investor Service Centres.

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Are there any restrictions or specific terms & conditions when using the SIP Pause Facility?

The detailed terms and conditions for availing this facility are as follows:

  • SIP Pause can be for a minimum period of 1 month to a maximum period of 6 months.
  • SIP Pause request should be submitted 15 days before the next SIP instalment date.
  • The SIP instalment debit will re-start in the month/quarter following the SIP Pause end month.
  • SIP pause applications are liable to be rejected in case the details are not proper and clear or in case of incomplete details, non-clarity or ambiguity.
  • If the Pause period is coinciding with the Top-Up facility, the SIP instalment amount post completion of Pause period would be inclusive of Top-Up amounts during that Top-Up cycle
  • It is possible that an investor’s bank does not stop the SIP debits on the instalment date or delays the processing of the SIP Pause instruction from the AMC or its agents, if he/she has given a separate standing instruction to the bank to debit the account on the specified date. In such cases, one should understand they cannot hold the Fund/AMC/RTA responsible in any manner whatsoever.
  • The AMC or the Fund or the Registrar and other related service providers shall not be responsible and liable for any damages or compensation for any loss.
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SIP transaction related questions

I have added DSP Mutual Fund as my biller successfully but my SIP instalment is not yet deducted. What should I do?

Please make sure that you have added the biller within 7 days of transaction approval. Post biller registration, the confirmation report will be sent to us by your bank within 3-4 working days. Only after we receive this confirmation, the SIP will be activated and post 27 days the first SIP can commence. There could be a delay if there are any bank holidays during this time. Also login to invest.dspim.com > Log in to your account > Systematic Plans and check the folio whether your SIP is showing cancelled due to Biller not registered.

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Will DSP Mutual Fund levy any charges if my SIP gets reversed?

No, we will not levy any charges. If any charges are levied in your bank account, these would be from your bank and from NPCI (National Payment Corporation of India).

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I have cancelled my SIP but still the SIP instalment got deducted from my bank account. Why is this so?

Please note that online SIP cancellation takes 15 working days to process and any SIP instalment falling within that period gets debited post which no further debits will occur.

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Micro SIP

I want to start a SIP but I do not have PAN?

You can still invest through a "Micro SIP", which is a SIP where the aggregate amount across all instalments during a rolling 12-month period or in a financial year (i.e. April to March) does not exceed Rs. 50,000.

However, you need to be KYC verified by producing any photo identification document, such as Voter Identity Card or Driving license or Government / Defence identification card or Passport or Photo ration card or any other photo ID card issued by the central government / state governments /municipal authorities / government organizations like ESIC / EPFO.

Once your KYC is registered, you can invest by logging on to your account on invest.dspim.com.

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Systematic Transfer Plans [STP]

General Questions

How can I benefit from a Systematic Transfer Plan?

A Systematic Transfer Plan or STP is a facility that allows you to invest a lump sum amount in a scheme and regularly transfer a fixed or variable amount from it into another scheme, in a systematic manner. To learn more about STPs, please check this link out.

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How can I register an STP with DSPMF?

A STP can completed in several easy ways:

  1. Log in or Create an Account
  2. New Transaction
  3. Start STP
  4. Select Scheme to Switch out and Switch in
  5. Select STP Type, Frequency and Set Tenure
  6. Review & Submit
  1. Log in
  2. Click on Systematic Plans
  3. Start STP
  4. Select Switch out & Switch in scheme
  5. Enter Amount, Tenure Start Date and Select Plan
  6. Continue
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What is the minimum amount with which I can start a STP?

A STP can be registered either for a fixed amount or for capital appreciation in the source scheme for a minimum amount of Rs.500/- per instalment.

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Is a STP available in all schemes?

Yes. It is offered in all Schemes, Plans and Options except DSP Liquidity Fund, where is not permitted.

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Is there a minimum number of instalments while registering a STP?

Yes, the minimum number of instalments is 6.

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What are the choices of dates for a STP?

A STP can be registered for any given date of any month.

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What frequency can I choose to start a STP?

You can choose from daily, weekly, monthly, quarterly, half-yearly and yearly options to start your STP

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Will I be charged an exit load if I redeem my STP?

An exit load may be charged as per the applicable load structure for the specific scheme when you redeem your investment.

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How can I cancel my STP

You can cancel your STP by:

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How can I modify my STP?

You can choose to modify the target scheme, date, tenor and amount by:

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Flex STP

What is Flex STP and what benefits does it offer?

Flex STP is a type of STP that allows you to set up a process through which you can automatically invest a higher amount when the markets fall and a lower amount when the markets are rising. This means, the amount transferred as part of your STP will vary (based on a formula that takes into account the previous value of investments already made) on the registered Flex STP date.

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How does the instalment value (to be transferred from the source to the target scheme) get calculated?

The first instalment will be as per the amount specified by you in the FLEX STP Registration form.

From the second Flex STP instalment onwards, the instalment amount shall be the higher amount of the two below:

i. The fixed instalment amount specified by you originally OR
ii. The amount determined by this formula: 'Instalment amount as originally indicated by you' X 'Number of instalments invested' (including current) minus 'Current market value of all instalments paid till now'.

  Source Scheme   DSP Liquidity Fund
  Target Scheme   DSP Equity Fund - Growth
  Date & Frequency of Flex STP   7th date - Monthly Interval
  Amount of Transfer per instalment   Rs.2,000
  Number of instalments   12
  Enrollment Period   January 2018-December 2018

Here is how the 5th instalment amount of your Flex STP for May 7, 2018 will be calculated:

  • Let's assume total units allotted up to the date of last instalment i.e. April 7, 2018 = 500 units
  • Let's assume latest NAV of DSP Equity Fund on May 7, 2018 = Rs.12 per unit
  • Therefore, market value of your investment in DSP Equity Fund till now = Rs. 6,000 [500 units X Rs12]
  • The 5th instalment will be the higher of:
    o Fixed amount specified at the time of enrolment = Rs.2000 OR
    o As determined by the formula given above = [(2000*5)- 6,000] or Rs. 4,000

Hence, on May 7, 2018, the instalment amount transferred to the target Scheme will be Rs. 4,000/-

However, in case there is a redemption or switch-out of any units allotted under Flex STP, the balance instalments under Flex STP will be processed for the fixed instalment amount only as specified by the unit holder at the time of enrolment, subject to other terms and conditions available on Page 2 of FLEX STP Registration form.
You can submit it at any of our Branches or CAMS Investor Service Centres.

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What is the minimum amount with which I can start a FLEX STP

A Flex STP can be registered with a minimum amount of Rs.500/- per instalment.

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Is FLEX STP available in all schemes?

Yes, Flex STP is offered in all Open Ended Schemes, Plans and Growth Option except DSP Liquidity Fund.

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Are there a minimum number of installments required for starting a FLEX STP?

A Flex STP can be started for a minimum of 6 instalments in daily, monthly or quarterly frequencies. In case of daily frequency, the minimum period will be 6 days and the maximum period shall be one year.

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What is the choice of dates for FLEX STP?

A Flex STP can be registered for any given date of any month.

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What frequency should I choose to start a FLEX STP?

You can choose daily, monthly, quarterly option to start your FLEX STP.

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Value STP

What is Value STP?

A Value STP, is a facility where Unit holder(s) of designated scheme(s) of the Fund can opt to systematically transfer amount(s), which may vary based on the value of investments already made/transferred under this facility, on the registered Value STP date. This facility also includes a feature of ‘Reverse Transfer’ from Switch In scheme into the Switch Out, in order to achieve the Target Market Value on each transfer date.

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How can I register a Value STP?

You can register a Value STP by submitting Value STP Registration form at any of our Branches or CAMS Investor Service Centres.

To know more about this facility, please refer instructions available on page 2 of Value STP Registration form.

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What is the minimum amount with which I can start a Value STP?

A Value STP can be registered for a fixed amount in the source scheme for a minimum amount of Rs.500/- per installment.

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Is a Value STP available in all schemes?

A Value STP is offered in all Open Ended Schemes, Plans and Growth Option (DSP Liquidity Fund & DSP TAX Saver Fund)

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Are there a minimum number of installments required to start a Value STP?

A Value STP can be started with a minimum of 6 installments.

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What are the choice of dates for a Value STP?

A Value STP can be registered for these dates in a month: 1, 5, 7, 10, 14, 15, 20, 21, 25, 28.

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Systematic Withdrawal Plans [SWP]

General Questions

What is a Systematic Withdrawal Plan?

A Systematic Withdrawal Plan or SWP is a facility which provides the convenience to withdraw a specific amount of payout at pre-determined time intervals like monthly, quarterly etc.

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What is the minimum amount with which I can start a SWP?

A SWP can be registered either for a fixed amount or capital appreciation for a minimum amount of Rs.500/- per instalment.

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Is SWP available in all schemes?

Yes. A SWP is offered in all Schemes, Plans and Options.

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How can I register a SWP with DSP?

SWP can be registered by various modes:

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Are there a minimum number of installments that I need to choose for starting a SWP?

A SWP can be started for a minimum of 6 installments.

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What is the choice of dates for SWP?

A SWP can be registered for any day of your choice.

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What frequency should I choose to start a SWP?

You can choose monthly, quarterly, half yearly and yearly option to start your SWP.

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Will I be charged an exit load if I redeem my SWP?

An exit load will be charged as per the applicable load structure for the specific fund scheme at the time of registering the SWP.

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Can I cancel my SWP?

Yes. A SWP can be cancelled by submitting SWP Cancellation form. at any of our Branches or CAMS Investor Service Centres.

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Can I modify my SWP?

Yes. You can modify the scheme, date, tenor and amount by submitting SWP Change form at any of our Branches or CAMS Investor Service Centres 10 days prior to the next SWP date.

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Fixed Withdrawal Plan [FWP]

How can I withdraw a fixed sum every month from my investment?

A Fixed Withdrawal Plan is an extension of the Systematic Withdrawal Plan facility. This allows you to redeem a fixed percentage of the invested amount periodically on pre-determined dates.

For eg: If you invested Rs.1 lakh in a mutual fund scheme (in which FWP is possible) and indicated that you wanted to withdraw a fixed %age of 0.75% every month from your investment the monthly withdrawal amount will be Rs.750 (0.7% of Rs.1 Lakh).

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Is there a minimum amount/percentage to be indicated under FWP?

Yes, the minimum amount required to register a FWP is Rs. 1 lakh and the minimum withdrawal percentage is 0.75% of the amount.

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How can I register a FWP?

You can register a FWP by submitting FWP Registration form at any of our Branches or at any CAMS Investor Service Centres.

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What are the dates available for FWP?

A FWP is available on 10th or 25th of every month.

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Is a FWP available in all schemes?

No. FWP is only available in the Growth option of DSP Credit Risk Fund, DSP Dynamic Asset Allocation Fund, DSP Equity & Bond Fund and DSP Regular Savings Fund.

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Change of Bank

How can I change the bank account details in my folio?

You may change your bank account on our website invest.dspim.com.

  1. Log in
  2. Click on Folios
  3. Click on Change Bank Account
  4. Enter bank details as per cheque copy
  5. Upload cheque of the new bank account
  6. enter OTP
  7. Click confirm

Click here to know how to update bank details online.

Alternatively, you may submit a Change of Bank Form to any of our branches or at any CAMS Investor Service Centres near you.

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What are the documents required to change my bank account with a physical form?
  1. Change of Bank Form
    Any one of the below documents:
  2. Original Cheque leaf of Old Bank Account and New Bank Account .
  3. Copy of the Pass Book for the old and new bank account (not older than 3 months) along with original passbook for verification or copy attested by the Bank which is not older than 3 months** .
  4. Copy of the Bank Statement for the old and new bank account (not older than 3 months) along with original bank statement for verification or copy attested by the Bank which is not older than 3 months**
  5. Original Bank Letter / copy attested by the bank (not older than 3 months) stating the closure of old account**

**Bank Letter / Attestation - Bank Letter or attestation should have bank manager's signature, name, designation, employee code, bank seal and contact number. In case the documents are older than 3 months, the same should be attested by the Bank again.

In the absence of originals / copy / bank attested documents of the old and new bank, the investor will need to visit DSP or CAMS ISC branches for an In Person Verification [IPV] along with the ORIGINAL PAN / Photo Identification proof and new bank documents.

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How many banks can I register in one folio?

Individuals, HUFs, Sole Proprietor firms can register up to 5 banks and Non-Individuals can register up to 10 banks in a single folio.

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How do I register multiple banks in the folio?

The following 3 documents are required to update for each bank account in the folio.

  • Multiple Bank Account Registration Form
  • Old bank proof in ORIGINAL (either Cheque or Passbook) of any of the existing banks. In case you do not have ORIGINAL old bank proof, then you would need to visit the nearest DSP branch or CAMS Investor Service Centre for ‘In Person Verification’ (IPV) along with original PAN / Photo Identification proofs.
  • New bank proof in ORIGINAL (either Cheque or Passbook).
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In case of multiple banks, to which account will the redemption or dividends be transferred?

The redemption and dividend proceeds will be transferred to your 'Default' bank account.

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Can I change my 'Default' bank account?

Yes. Please send an email to [email protected] from your registered email ID or call us on 1800 208 4499 from your registered mobile number.

Alternatively, you can submit a Multiple Bank Account Registration Form to any of our branches or at any CAMS Investor Service Centres near you.

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Can I delete any of my Registered Bank accounts from the folio?

You can delete your bank account only if more than one bank account is registered in the folio. You must have at least one registered bank account in the folio as it is mandatory for redemptions and dividend payouts.

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Email ID/Mobile No.

How can I change my email ID / mobile number in my folio?

You may change your email ID/ mobile number using the DSP App. Download it from the Play Store or from the App Store or by visiting invest.dspim.com.

On the DSP App:

  1. Log in
  2. Click on Settings
  3. Click on Contact Details
  4. Click on Edit mobile no / email address
  5. Click on Continue

On the DSP website:

  1. Log in
  2. Click on Settings
  3. Click on Profile
  4. Click on edit mobile no / email address

Alternatively, you can send us an email from your registered email ID to [email protected] OR call on 1800 208 4499 from your registered mobile number.

If neither your email ID nor your mobile number are updated in our records or if you wish to update both of them together, you will need to submit this form to any of our branches or at any CAMS Investor Service Centres near you.

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Updating your Details

Tax Deducted at Source (15G / 15H)

What is the new Income Tax provision applicable on dividend income from mutual funds?

The Finance Act, 2020 has abolished Dividend Distribution Tax (DDT) where tax was paid by the mutual fund before declaring the dividend and dividends were tax-free in the hands of unit holders.

From April 1, 2020 any dividends declared have become taxable in the hands of the unit holders.

Mutual funds are now required to deduct tax at source ('TDS') on the dividend amount at prescribed rates. This is applicable only to individual investors, to all categories of mutual funds and for all dividend options.

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Till what amount are dividends exempted from applicability of TDS?

The exemption level is set at Rs. 5,000 per financial year. TDS will be deducted where the dividend amount exceeds Rs. 5,000 in a given financial year.

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How is the TDS calculated for a dividend payment?

For record dates between April 1, 2020 and May 25, 2020

TDS was deducted on all dividend amounts where the dividend amount was Rs. 1/- and above.

For effective record dates post May 26, 2020:

  • Dividends will be cumulated at PAN / PEKRN level and TDS will be deducted only when the cumulative dividend amount crosses Rs. 4,000/- for a given financial year
  • No TDS will be deducted if the total dividend does not exceed Rs. 4000/-
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Why is the threshold limit Rs.4000 for deducting TDS when the exemption limit is set at Rs.5000 per financial year?

Section 194K provides for deduction of TDS when the dividend amount in a Financial Year exceeds Rs. 5000. To avoid shortfall in deduction of TDS, the threshold for TDS deduction has been kept at Rs. 4000 beyond which TDS will be deducted.

Let us understand with an example as to why the threshold is Rs. 4000

  • The dividend from April 2020 to Nov 2020 cumulates to Rs. 4900 for which no TDS is deducted and the entire Rs. 4900 is paid to the investor or re-invested. Let us assume the next dividend is declared in December 2020 for which the payout would be Rs.200. Now the total dividend for the financial year would have exceeded Rs. 5000 (Rs.4900 + Rs.200). With TDS @ 7.5% on Rs. 5,100, Rs. 383 will have to be deducted from the dividend payable to the investor. In this case the deduction of Rs. 383 will not possible to be deducted as the dividend amount is only Rs 200. This will create a shortfall in deduction of TDS.
  • Considering scenarios like these, the threshold has been kept to Rs. 4000.
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tdsexemption

Unitholders less than 60 years of age need to submit ‘Form 15G’ before the start of the Financial Year if they are expecting their tax liability for the year to be Nil.

Senior citizens (aged 60+) need to submit 'Form 15H' before the start of the Financial Year if they are expecting their tax liability for the year to be Nil.

These forms are valid for one year only and need to be resubmitted to DSPMF every year.

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Will I get a statement from DSPMF showing the TDS paid?

Yes, a TDS Certificate will be issued on a quarterly basis after the TDS return is filed by the Fund. The TDS amount will also reflect in your Form 26AS at the Income Tax return e-Filing Portal.

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How can I update my 15G and 15H Form?

You can update the Form 15G & 15H in your folio online through www.camsonline.com

  1. Click on Service for Investors
  2. Click on Service-requests
  3. Click on Form 15G/H
  4. Enter Investor Pan
  5. Enter OTP
  6. Enter Form Type (15G or 15H)
  7. Enter AMC & Folio Details
  8. Enter Income Details
  9. Click on Register Form 15

Alternatively, you can also send an email along with a scanned and signed image of Form 15G or 15H to [email protected].

You can also submit a physical Form 15G & 15H to any of our branches or at any CAMS Investor Service Centres near you.

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Nomination

How do I register a nominee in my folio?

You may update your nominee details using the DSP Mutual Fund App. Download it from the Play Store or from the App Store or by visiting invest.dspim.com

On the DSP App:

  1. Log in
  2. Click on Folios
  3. Select the folio
  4. Click on nomination
  5. Click on done

On the DSP Website:

  1. Log in
  2. Click on settings
  3. Click on profile
  4. Update Nominee
  5. Click submit

Alternatively, you may submit a Nomination Form to any of our branches or at any CAMS Investor Service Centres near you.

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Can I change the nominee in my folio?

Yes. You can change the nominee following the same process as when you set a nominee for the first time. The new nomination will replace the existing nominee in the folio.

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How many nominees can I register in a folio?

You can register upto three nominees. You can also assign the percentage allocation to each nominee. If no percentage is mentioned, all nominees will get equal weightage.

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Who can register nominee?

Nominations can be registered by Individuals and sole proprietors.

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Who can I appoint as a nominee?

Nominees can be:

  • An Individual
  • A minor
  • Central Government, State Government, a local authority; any person designated by virtue of his/her office
  • Religious or charitable trust
  • An NRI subject to the exchange controls in force from time to time
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Is nomination mandatory?

Although nomination is not mandatory, we always recommend adding a Nominee in order to avoid any inconvenience in case of unforeseen events in the future.

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Death of Unitholder

What needs to be done in the event of death of a unitholder?

Please inform us in case you were close to the unitholder. You can do so by the following process. Refer to the Transmission Documents Matrix for a list of the required documentation. You may submit the forms to any of our branches or CAMS Investor Service Centres near you.

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Address Change

How do I update my address in the folio?

If you are KYC Compliant: You will need to update your address in KYC records. Please submit a CKYC Form to any of our branches or CAMS Investor Service Centres near you.

If you are not KYC Compliant: You will need to complete your KYC process. It can be done online at invest.dspim.com

  1. Get KYCed
  2. Enter PAN, Name
  3. Enter Email & Mobile
  4. Verify Details
  5. Upload image of PAN & Address Proof
  6. Enter Personal Details & FATCA
  7. Upload Signature
  8. Complete the Photo Verification & Video Recording
  9. Submit

Alternatively you may submit CKYC Form for Individual at any of our Branches or at any CAMS Investor Service Centres near you.

Non-Individuals will have to re-do the KYC formalities in case there is a change of address. You can submit this KYC form.

Copies of all required documents must be self-attested and accompanied by originals for verification. If originals are not produced, copies should be attested/ verified by authorized entities as per KYC guidelines.

Once the address is updated in your KRA records, it will automatically be updated in the folio.

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My address is updated on the KYC records, but not updated in my folio. What should I do?

Please send us an email from your registered email ID to [email protected] or call us on 1800 208 4499 from your registered mobile number.

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Power of Attorney

What is a Power of Attorney (POA?)

A power of attorney is a legal document giving a person an authority to act on someone else’s behalf. It gives rights to operate their folios and conduct transactions.

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Can I invest through a Power of Attorney (POA)?

Yes. The POA must be executed on stamp paper and registered in India.

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How do I register a POA in the folio?

A notarized copy of POA can be submitted along with the purchase application. Alternatively, you may add it later by submitting a Transaction form and a notarized copy of the POA.

The tther documents required for POA registration are:
• KYC acknowledgement of POA holder
FATCA details (If POA is a Non Individual)
• (link: assets/documents/additional_kyc_fatca_crs_updation_form.pdf? text: FATCA details (If POA is Individual).

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Can I remove the POA from my folio?

Yes, you can. Please send an email from your registered email ID to [email protected] OR call on 1800 208 4499 / 1800 200 4499 from your registered mobile number to remove the POA from your folio.

Alternatively, you may submit a letter at any of our Branches or at any CAMS Investor Service Centres near you.

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Many Folios – Merge into one

I have multiple folios. How can I consolidate them?

All your investments scattered across multiple folios can be consolidated by submitting a Consolidation Form which you can submit at any of our Branches or at any CAMS Investor Service Centres nearest to you.

Consolidation can occur only if all of the details below are identical in the folios:

  • Names of unit holders
  • Order of unit holders
  • Tax status

Please also make sure that the following are completed before you submit the request to consolidate:

  • The form is signed by all unit holders irrespective of mode of holding
  • KYC is registered for all the holders
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Which folio I can specify as the Target folio?

You can mention any folio as the Target folio. However, the mode of holding, bank mandate, address and nominations details in the Target Folio will be applicable and will prevail after consolidation even if they were different in source folios.

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Name & Signature Change

How do I change my name in the folio?

You may do so by submitting a Change of Name form along with the following required documentation at any of our Branches or at any CAMS Investor Service Centres near you.

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What are the documents needed for effecting Change of Name?
  • KYC – KRA Acknowledgement with New Name, OR
  • KYC Change Details Form, with following documents (OR full KYC to be done with all documents, if KYC not done earlier)
  • PAN card copy in New name / Photo identity proof for PAN exempt cases. [Self attested]
  • Marriage Certificate / Divorce Deed / Gazetted copy of name change, copies duly attested.

The mutual funds industry regulator, SEBI, has made KYC (Know Your Customer) mandatory for all the holders in a folio. This means a transaction request will not be processed if KYC is not updated for all the unitholders in the folio.

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What is the process to update my Signature in my folio with DSP Mutual Fund? (Applicable to Individuals/ NRIs/ Sole Proprietors/ HUF Karta)

You may submit the Change of Signature form at any of our Branches or at CAMS Investor Service Centres along with:

  • In-Person Verification (IPV) at DSPIM Offices
  • PAN card copy /Attested photo identity proof for PAN exempt cases [Self attested]. Bring Original for verification.

The mutual funds industry regulator, SEBI, has made KYC (Know Your Customer) mandatory for all the holders in a folio. This means a transaction request will not be processed if KYC is not updated for all the unitholders in the folio.

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Minor Attaining Majority

I have turned 18. How do I update my 'Minor' status in DSPMF's records?

You can submit the Minor to Majority Form at any of our Branches or at CAMS Investor Service Centres along with the following documents:

  • KYC acknowledgement
  • Signature attestation by a Guardian
  • Original cheque with name and account number pre-printed
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How can a new 'Guardian' be updated in my folio?

Change of Guardian form can be submitted at any of our Branches or at CAMS Investor Service Centres along with the following documents:

  • KYC of the new Guardian
  • No Objection Letter (NOC) or Consent Letter from existing guardian or Court Order for new guardian
  • Relationship Proof
  • Bank attestation of the bank account of the minor where the new guardian is appended
  • Notarized copy or attested copy of the Death Certificate of the deceased guardian

Please note, the new guardian must be a natural guardian (i.e. father or mother) or a court appointed legal guardian.

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Change in Mode of Holding

How can I change the Mode of Holding in my DSP folio?

Please submit a Request letter/ Mode of Holding Form with all unitholders' signatures at any of our Branches or at CAMS Investor Service Centres.

The mutual funds industry regulator, SEBI, has made KYC (Know Your Customer) mandatory for all the holders in a folio. This means a transaction request will not be processed if KYC is not updated for all the unitholders in the folio.

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What is the default mode of Holding considered by DSPMF?

The default mode of holding will be "Joint".

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Can I add a Joint Holder in my folio?

Addition of joint holder is not possible with DSP Mutual Fund.

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TAX Status Change

How do I change my Tax status from NRI to Resident Indian or Resident Indian to NRI?

To update your tax status, you need to submit these documents at any of our Branches or at CAMS Investor Service Centres:

  • Letter mentioning the changes
  • Original cancelled cheque with preprinted Name & Account number of the new bank account

Also note that if there is a change of tax status from Individual to NRI, we can update the same only if the new bank mandate is an 'NRO Account' as the investments had originally come from Savings or NRO account.

The mutual funds industry regulator, SEBI, has made KYC (Know Your Customer) mandatory for all the holders in a folio. This means a transaction request will not be processed if KYC is not updated for all the unitholders in the folio.

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Others

Dividend Transfer Plan [DTP]

What is a Dividend Transfer Plan?

A Dividend Transfer Plan or DTP is a facility wherein a unit holder can opt to automatically invest/transfer the dividend declared by the source scheme into another scheme, which is referred as target scheme.

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What is the minimum amount for a DTP?

The Minimum amount of dividend eligible for transfer under Dividend Transfer Plan is Rs. 500. If the dividend in the source scheme is less than Rs. 500, the dividend will be automatically reinvested in the source scheme.

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How can I register a Dividend Transfer Plan Facility in my folio?
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Can I cancel my DTP?

Yes. A DTP can be cancelled by submitting DTP Cancellation form at any of our Branches or CAMS Investor Service Centres.

Alternatively, you can send an email from your registered email ID to [email protected] OR call on 1800 200 4499 from your registered mobile number.

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SMS-based transactions

How do I invest through SMS?

You can invest via SMS only after your OTM registration. Once registered, simply send a SMS from your registered mobile number in your folio to +91 92662 77288. Please refer to the appropriate SMS Format.

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What transactions can be made via SMS?
  • Lump sum investments including NFOs
  • Systematic Investment Plan (SIP)
  • Switch
  • Systematic Transfer Plan (STP)
  • Redemption
  • Systematic Withdrawal Plan (SWP)
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When should I send a SMS transaction?

A SMS transaction can be sent at any point of time on any day. In case the transactions are received post cut-off on a business day or on a non-business day, the request is treated as if it was received on the next business day.

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Are there any charges levied for SMS transactions by DSP Mutual Fund?

No additional charges will be levied by DSPMF. SMS charges will be applicable as prescribed by your mobile service provider.

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How do I know if my message has been delivered and it has been processed?

You will receive a confirmation whether your SMS transaction has been processed or not. Transactions may not be processed if:

  • SMS is received in an incorrect format. Please refer to the appropriate SMS Format
  • SMS is received from an unregistered mobile number
  • Transaction details are not mentioned correctly and completely
  • Lump sum / SIP amount exceeds the 'per day transaction limit' specified on the OTM form
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Lien Marking

Can I mark lien in my folio/s?

Lien can marked on either full or partial units by submitting these documents at any of our Branches or at CAMS Investor Service Centres. To mark a lien on mutual fund units:

  • Lien Marking Request from Investor & Financer
  • Board Resolution + Authorized Signatory List (in case the investor is non-individual)
  • Board Resolution + Authorized Signatory List of Financer

The mutual funds industry regulator, SEBI, has made KYC (Know Your Customer) mandatory for all the holders in a folio. This means transaction requests will not be processed if KYC is not updated for all the unitholders in the folio.

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I have investments in DSP Tax Saver fund, can I mark a lien on them?

Yes, you can but only on clear units on which the 3-year lock in period has been completed.

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How can I remove the lien in the folio?

A lien can be removed by submitting a lien removal letter from the financier clearly specifying the scheme and unit details. The request can be submitted at any of our Branches or at CAMS Investor Service Centres.

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How can I invoke Lien?

A lien invocation letter should be submitted by the Financier with an updated Authorized Signatory List at any of our Branches or at CAMS Investor Service Centres.

The redemption will be processed after verifying the documents and payment will be made to the financier as per the bank mandate provided in the Lien Invocation letter.

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